If your concern is not listed
The areas described on this website are the ones people ask about most often. They are not a complete list, and nobody should decide against making contact because their situation does not appear there.
If you are carrying something and you do not know where it belongs, you are welcome to telephone or send a message and describe it. You will be told honestly whether a traditional consultation is appropriate for it, and if it is not, you will be told that too.
Health-related concerns
Some people arrive asking about health — their own or a relative's, including long-term conditions and mental health. These are received as traditional consultation, and nothing more is claimed for them.
To be completely clear about what that means: no illness is diagnosed here, no medical treatment is given here, and no cure is claimed for any condition whatsoever. Diabetes, mental-health conditions and every other medical matter require qualified healthcare professionals — a doctor, a clinic, a hospital — and treatment prescribed by them should never be stopped, reduced or delayed.
If you or someone close to you is seriously unwell, or is in danger of harming themselves, please seek medical help immediately. That is the most important guidance on this entire website.
How to make contact
Telephone or send a WhatsApp message describing your situation in your own words. Consultations are private, and what you say is treated in confidence.